Thank you for shopping with TheFlaxWay! We strive to deliver your orders as quickly and securely as possible. Please read our shipping policy below to learn more about our shipping process.
Processing Time
- All orders are processed within 1-2 business days. Orders placed after 2 PM will be processed the next business day.
- You will receive an email notification with tracking information once your order has shipped.
Shipping Methods & Delivery Times
- We offer the following shipping options:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day (available for select locations)
- Delivery times may vary depending on your location and the shipping method chosen. Please note that these are estimates, and delays may occur due to factors outside of our control, such as weather conditions or carrier delays.
Shipping Rates
- Shipping rates are calculated at checkout based on your shipping address and the selected shipping method.
- Free Standard Shipping on orders over $20 within the [United States/region].
International Shipping
- We currently offer international shipping to select countries. International shipping rates and delivery times will vary based on your location.
- Please note that international customers are responsible for any customs duties, taxes, or additional fees that may be imposed upon delivery.
Order Tracking
- Once your order ships, you will receive a tracking number via email, which you can use to track your package’s progress online.
Lost or Damaged Packages
- While we take great care to ensure your package arrives safely, if your order is lost or damaged in transit, please contact us immediately at tflexway@gmail.com . We will work with the carrier to resolve the issue and ensure you receive your items.
Address Accuracy
- Please make sure the shipping address provided is correct. We are not responsible for delayed or misdelivered packages due to incorrect or incomplete addresses.
Return Shipping
- If you need to return an item, please refer to our Refund and Returns Policy . Return shipping fees may apply.
